Foodmate innovates professional solutions to power global food industry.

Service System

Foodmate provides you with professional customer services. From pre-sales consulting to after-sales service, we provide professional high-quality service.

Foodmate Customer Service Center (CSC), established in 2019, is responsible for customer service related matters. Welcome the advice and supervision from customers all over the world to help us continuously improve and upgrade our service quality.

CSC 6 Major Service Systems

  • Supervision and execution of marketing activities
  • Customer care
  • Customer complaints handling
  • Order execution service supervision
  • Customized services for VIP customers
  • Customer satisfaction survey
Customer Complaints Handling Process

Customer Service Center

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Contact us for more information on Technical Support, Free Sample, FOB Price, etc. You will be replied within 6 hours.